Shipping Policy

Last Updated: August 2026

Thank you for shopping with Chimania. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is processed, you will receive a confirmation email with your tracking details.

Delivery Timeline

Estimated delivery times are:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Locations: 7–12 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or high order volumes.

Shipping Charges

• Free Shipping on eligible orders as displayed during checkout.

• Any applicable shipping charges will be calculated and shown before you complete your purchase.

Order Tracking

As soon as your order is dispatched, you'll receive a tracking link via email and/or SMS (where applicable). You can also track your order anytime from our Track Order page.

Cash on Delivery (COD)

Cash on Delivery is available for eligible pin codes and selected products. Availability will be shown during checkout.

Delivery Delays

While we strive to deliver every order on time, unforeseen circumstances such as weather, natural disasters, courier disruptions, or public holidays may occasionally cause delays. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. Chimania is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or you receive the wrong product, please contact our Customer Support team within 48 hours of delivery. Include your order number and clear photos so we can assist you promptly.

Need Help?

If you have any questions regarding shipping or your order, please contact our Customer Support team through our Contact Us page or email us at support@chimania.com. We're always happy to help!